Privacy Policy

Last Updated: July 2026

At The Organising Store, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Jamaican Data Protection Act (JDPA) and global online safety standards.

What Type of Information Do We Collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

Identifiable Information: Your name, delivery address, billing address, email address, phone number, and any design or measurement notes you submit for custom closet systems.
Payment Details: Bank transfer payment confirmation receipts. Note: Once credit/debit card processing is active on our site, we do not store your physical card numbers; transaction data is routed through secure payment processors.
We do not store or have direct access to your credit card numbers. All credit card processing, once integrated, is handled securely through PCI-DSS compliant third-party payment gateways.
IP address, device type, and browsing behavior on our site (tracked via secure Wix cookies to optimize your shopping experience)
Behavioral Data: We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse.

How Do We Collect This Information?

We collect information from you at key points during your interaction with our store:

Directly from You: When you purchase a product, sign up for our newsletter, create an account, fill out a closet design inquiry, or message our customer support team.
Automatically: As you navigate our site, Wix’s built-in monitoring tools and cookies automatically gather behavioral and technical data.

Why Do We Collect Your Personal Information?

We collect your Non-personal and Personal Information for the following core business reasons:

To provide, operate, and maintain our online retail store services.
To process, package, ship, and deliver your organizing products or coordinate your pickup.
To design modular closet systems based on your room dimensions.
To provide our users with ongoing customer assistance, after-sales support, and technical assistance.
To contact our visitors and users with general or personalized service-related notices, updates, and promotional messages (such as catalog updates, provided you have opted in).
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
To comply with the Jamaican Data Protection Act and other applicable national laws, regulations, and security protocols.

How Do We Store, Use, Share, and Disclose Your Information?

Wix Platform Hosting: Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our storage products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers.
Secure Payments: All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Third-Party Sharing: We do not sell or rent your personal information to third parties. We share data strictly to execute your orders. This includes our third-party delivery partners (such as local bearers, Knutsford Express, or Tara Courier) who need your name, phone number, and address to hand over your packages.
Payment Gateways & Financial Institutions: For secure payment processing.

How Do We Communicate With You?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and WhatsApp.

Under the Jamaican Data Protection Act, you have the right to request access to the personal data we hold about you, request corrections to incorrect data, or ask us to permanently delete your personal information from our active databases.

To make a request, please email contactus@organisingstore.com.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you on this page that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.